Shipping policy

ORDER PROCESSING All orders are processed and dispatched within 1-2 business days after purchase. You'll receive a confirmation email with tracking information as soon as your order ships.

DELIVERY TIMES Shipping typically takes 7-12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and may vary due to factors outside our control (customs delays, holidays, weather, etc.).

ORDER TRACKING Once your order has shipped, you'll receive a tracking number via email so you can follow your package every step of the way.

DELAYS While we work hard to ensure timely delivery, occasional delays can happen due to customs clearance or carrier issues. If your order is taking longer than expected, feel free to contact us and we'll help track it down.

QUESTIONS? If you have any questions about your shipment, reach out to us at hello@vorelashop.com and we'll be happy to assist.